We send an order confirmation email for every order successfully placed from Joseph’s online bakery. Once your order has shipped, you will receive a second email with a tracking number for your package!

Occasionally these will go to junk or spam folders, so be sure to check there if it’s not in your inbox. You can also check your order status by logging into your account!

If you have any questions on this, please contact Customer Service, and we will be happy to follow up with you.

Our shipping costs are determined strictly by the price charged by UPS. They base their rates on the total weight of your order and the location of delivery.  To get an estimate of how much it may cost, go to the UPS website and get an estimate.

To see which countries we ship to, please review the list here.

Please note that you are responsible for all taxes/duties on your shipment. For more information about this, please read this article.

If you have any questions on this, please contact Customer Service, and we will be happy to follow up with you.

We accept Visa, Mastercard, Apple Pay, Discover, and American Express.

Yes, we do ship to some countries outside of the US. To see which countries we ship to, please review the list here.

Our shipping costs are determined strictly by the price charged by UPS. They base their rates on the total weight of your order and the location of delivery.  To get an estimate of how much it may cost, go to the UPS website and get an estimate.

Please note that you are responsible for all taxes/duties on your shipment. For more information about this, please read this article.

If you have any questions on this, please contact Customer Service, and we will be happy to follow up with you.

We do indeed ship to Canada! However, our flat rate shipping applies only within the US. If you’re placing an order to be shipped to Canada, you’ll be charged the standard UPS shipping rate to your location.